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GET IN TOUCH

We try to make your shopping experience as smooth as possible. Please feel free to reach out if you need any help from our end. For accurate support please click the button below. You can also mail us at hello@stylize.world

We make sure to respond within 24 hrs.

FREQUENTLY ASKED QUESTIONS

IS CASH ON DELIVERY (COD) AVAILABLE?

Yes! COD is available for orders below INR 5000 on all serviceable pincodes.

You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.

We charge a shipping fee of INR 100/- on all orders..

Click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Return / Exchange My Order”. Then from here on select the best suits your needs.

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Please note that the return request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.

In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted. The new order will be on its way as soon as the exchange item is verified. The exchange process is subject to your exchange item meeting the above conditions.

We do not charge any additional handling fee for returns.

The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please check for answers in “What happens if my shipment does not get delivered on time?”

In case the order does not get delivered within 7-10 working days, please do let us know. We will do our best to get it delivered at the earliest.

Click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Where is my order?”.

At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.

WITHIN HOW MANY DAYS OF PURCHASE CAN I RETURN MY ORDER?

Return request needs to be raised within 7 days of the delivery date

Click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Return / Exchange My Order”. Then from here on select the best suits your needs.

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You need to pack the product back in its original packing (with tags) and handover the packet to our courier person. As soon as we receive it, we will verify and issue a refund on the same account details used while making payment. Please note that no handling fee is charged for returns. In addition, free products received during any promotional events/offers are not eligible for returns.

We strive to deliver the best quality standards, however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. We will make the replacement in that case.

Click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Return / Exchange My Order”. Then select “Received damaged / defective product”

We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product.

Click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Return / Exchange My Order”. Then select “Product is different from what is ordered”

For return / exchange, the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to reach us, post which it undergoes a quality check. Once it passes the QC, the refund for return or the request for exchange will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you.

For further assistance, click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Where is my order?”. From there select “Replacement”

It takes 7-10 days for the product to reach us after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 72 hours.

Once the product(s) reaches us and passes the QC, a coupon code worth the Order Value will be sent to the registered E-mail and WhatsApp number with a validity of 1 year from the issuance of the coupon code.

For further assistance, click on the button “Hey there could use some help!” and this should open the form.

In the form after putting in Name and Email information under “How can we help you with?” select “Where is my order?”. From there select the type of order it is and we will get back to you.

HOW DO I DETERMINE THE CORRECT SIZE FOR ME?

While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.

MY PAYMENT WAS DEDUCTED FROM THE BANK ACCOUNT BUT THE ORDER WASN’T PLACED. WHAT SHOULD I DO?

In most cases, the payment gets automatically credited back to you account within 2-3 business days. In case it does not, mail us the details of your transaction at hello@stylize.world. We will verify and get back to you at the earliest.

WHERE CAN I SEE THE RETURN POLICY?

You can read our Return Policy over here. For further information you can mail us at hello@stylize.world.

You can read our Terms & Condition over here. For further information you can mail us at hello@stylize.world.

You can read our privacy policy over here. For further information you can mail us at hello@stylize.world.

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